The evaluation criteria have been set on practical and scientific grounds, based on previous experiences and some standards of the international Valuation Standards Council (IVSC), Without any prejudice to any company or entity.
Evaluate software regarding ability to achieving the required objectives by measuring the number of operations, the software's can complete of inputs, operating methods, and outputs across actual users at the same time.
A criterion for evaluate software's possibility of adding several users with different Permissions According to the different departments in the company Provided that each user within the software has specific powers according to job role.
A criterion for evaluate the possibility of cooperation and participation between the same team in different departments directly and privately, as well as the possibility of sharing documents and reports and archiving them within the software and giving different powers to view them.
A criterion for possibility of linking software's inputs or outputs with other popular software's such as Microsoft office, Outlook and linking to the company's internal developers' software's.
A criterion for extent of availability of tools for the user to use tools that help them to benefit from the software and learn, such as (quick search - explanation lessons - drag and drop tools - data retrieval tools) as well as the presence of PDF files.
A criterion for speed and duration of the technical support, and the number of working hours
such as (online help, responding to customer inquiries, and solving various problems), both before and after sales by the supplier.
A criterion for degree of software's secure and its infrastructure by enable / disable access to the database and password encryption, backups and through certificates and seals of information security obtained from sources with good reputation.
Availability of a demo or trial version for customers helps in reviewing the basic functions of the software, whether for a limited time or limited edition
A criterion value and capability, it is determined by the supplier based on a study of the market and competitors according to price and capacity.
B-Force CRM It is a program that facilitates the arrangement and classification of customers in terms of a number of elements that determine the orientationof each customer
it was designed to address the high level needs of businesses – to capture, organize, and making available a business’s customer related information.